Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our Canadian players in maintaining a healthy relationship with online gaming.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Canadian province) to use our platform. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not create an account or attempt to gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities or lying about how much you gamble
- Gambling to escape problems, stress, or negative feelings
- Experiencing relationship problems due to your gambling
- Neglecting work, school, or family responsibilities
- Borrowing money to finance your gambling
- Feeling anxious or irritable when not gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling with money intended for bills or essential expenses
Responsible Gaming Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you choose
To access these tools, log into your account and visit the Responsible Gaming settings. We encourage all players to use these features.
Support Organizations for Canadian Players
If you or someone you know is struggling with problem gambling, confidential help is available:
Canada
- Responsible Gambling Council — www.responsiblegambling.org — Provides resources, research, and support for problem gambling in Canada
- Gamblers Anonymous — Free peer-support meetings across Canada for those struggling with gambling addiction
- Provincial Helplines: Contact your provincial health ministry for local problem gambling services and counseling
International Organizations
- GamCare (UK) — www.gamcare.org.uk — Support for problem gambling
- GamStop (UK) — www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Counseling and support services
- National Council on Problem Gambling (USA) — www.ncpgambling.org — Resources and referrals
If You Need Help
Seeking help is a sign of strength, not weakness. If you or a loved one is experiencing gambling-related problems, reach out to one of the support organizations listed above. They offer confidential, non-judgmental assistance to help you regain control.
Remember: There is always hope, and recovery is possible with the right support.